Refund Terms for JOVARITH

Effective Date: October 1, 2023

1. Overview

Thank you for shopping with JOVARITH. We are committed to ensuring your satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to help.

2. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The product must be returned within 30 days of the purchase date.
• The product must be unused and in the same condition that you received it.
• The product must be in the original packaging.
• A valid proof of purchase from JOVARITH is required.

3. Non-refundable Items

Certain items and services are non-refundable, including:

• Downloadable software products.
• Customized orders.
• Partial returns or opened products.

4. Process for Refunds

To initiate a refund, please follow these steps:

1. Contact our support team at [email protected] to request a return authorization.
2. Send the product to the address provided by our support team.
3. Once we receive your returned product, we will inspect it and notify you of the status of your refund.

5. Refunds

If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5-7 business days for this to reflect in your account.

6. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at [email protected].

7. Contact Information

For any questions or concerns regarding the refund terms, please do not hesitate to contact our customer service team at [email protected] or call us at +1-800-555-0199 during our business hours.

JOVARITH strives to offer the best possible service to our customers and appreciates your understanding and cooperation.